The Value of Technology with Mike Knapick

May 7, 2019

The Value of Technology with Mike Knapick

Mike Knapick is SanMar’s Chief Information Officer. His team ensures that the technology at SanMar is working - for both customers and employees.

In this episode, Mike shares the value of technology in our industry, how to prioritize tech that can help your company and why we should install those computer updates more often than we do.

THE FINER DETAILS OF THIS EPISODE

  • How Mike and his team stay on top of SanMar’s technological prowess and compliance.
  • Mike describes the serendipitous timing that brought him to work for SanMar.
  • The SanMar method for determining which new programs and systems should be prioritized.
  • Why customers should think of keeping up with tech as a time investment rather than a financial one.
  • How the Promo Standards organization SanMar works makes tech requirements much more accessible across the board.
  • The unique challenges SanMar, our clients and our competitors face when processing orders through a digital database.
  • Figuring out that tech adoption sweet spot: when’s too early? When’s too late?
  • Some simple tips for avoiding security breaches you can use every day.
  • Why you should hammer that “UPDATE” button on the programs and apps you use ASAP.
  QUOTES  
  • “The technology work that we do needs to have business value.”
  • “Once I have that standard in place, I can turn it on for any other customer in a matter of hours, maybe days.”
  • “Where do you want to be on the forefront of adopting new technology?”
  • “If you want it to work right away, perfectly, then don’t be the first one out the door.”
  • “If every day we’re getting incrementally better, that’s what I think of as success.”
  • “Prioritize your technology investments and be okay with asking for opinions about it.”
  LINKS


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